Privacy Policy
Effective Date: June 19, 2026
Sunset Biological Dentistry (“we,” “us,” “our”) is committed to respecting and protecting your personal information. This Privacy Policy explains what information we collect through our website and communications, how we use it, and the choices you have, including when you opt in to receive SMS text messages from us.
Mobile Phone & SMS Information
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors who provide support services, such as customer service or appointment scheduling, is permitted solely to deliver those services. All other use-case categories exclude text-messaging originator opt-in data and consent; this information will not be shared with any third parties.
Information We Collect
Depending on how you interact with us, we may collect:
- Contact details you provide, such as your name, phone number, and email address
- Your phone number and consent when you opt in to receive SMS messages
- Information you include in a contact or appointment-request form
- Basic technical and usage data collected automatically when you visit our site (see “Website Information We Collect” below)
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and help you schedule or manage appointments
- Send the SMS messages you have opted in to receive, such as appointment reminders and confirmations
- Provide updates or relevant information based on your stated preferences
- Improve our website and the quality of our patient communications
Sharing Your Information
We do not sell your personal information, and we do not share your phone number or SMS opt-in information with third parties for marketing purposes. We may share limited information with trusted service providers who help us operate our practice and website, and only to the extent needed to perform those services. We may also disclose information when required by law.
Your Rights & Choices
You can opt out of receiving SMS messages at any time by replying STOP to any message we send you. You may reply HELP for assistance. You may also contact us directly to update or remove your information from our marketing lists.
Data Security
We implement reasonable measures designed to protect your personal information from unauthorized access or disclosure. However, no security measures are guaranteed, and we cannot guarantee the privacy of any information communicated or transferred over the Internet. We encourage you to use care when sharing sensitive information online.
Website Information We Collect
Our system may automatically collect information about how visitors arrive at and navigate our website. This may include your IP address, the pages you visit, your browser type, and your operating system. This information is not used to personally identify you; rather, it helps us understand usage patterns and improve the site. We do not collect personal or identifying information, such as your name, email, or address, unless you submit it in connection with a specific request for service or information.
Our Use of Cookies
We may place one or more “cookies” on your computer or device when you visit our site. A cookie is a small file that helps us recognize returning visitors and understand how our site is used, so we can continue to improve it. You can set your browser to refuse cookies or to accept them individually. If you disable cookies, some website features may not function as intended.
External Links
Some pages on this website may link to third-party websites. We do not control and are not responsible for the content, accuracy, or practices of those sites, and we have not necessarily reviewed them. A third-party link does not imply our endorsement of any service, information, or product offered there.
Protected Health Information (HIPAA)
This Privacy Policy governs information collected through our website and SMS communications. Protected health information related to your dental care, including your treatment, medical history, and clinical records, is handled separately in accordance with the Health Insurance Portability and Accountability Act (HIPAA) and our Notice of Privacy Practices, which is available at our office. This website is not intended for the transmission of protected health information.
Medical Disclaimer
Information provided on this website is for general educational purposes only and is not a substitute for professional dental or medical advice, diagnosis, or treatment. We make strong efforts to keep the material on this site accurate and reliable, but we cannot represent or guarantee that all information is exact or complete. Always consult a qualified provider regarding your individual care.
Changes to This Policy
We may amend or modify this Privacy Policy at any time. Any changes will be posted on this page, and we encourage you to review it periodically for updates.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
Sunset Biological Dentistry
9201 Sunset Blvd #418, West Hollywood, CA 90069
Email: Smile@SunsetBiologicalDentistry.com
Phone: (310) 275-1399